Refund policy

Return & Refund Policy

We want you to be completely satisfied with every purchase from domkaka.

  • Return Window: Within 30 natural days of placing your order.

  • Condition: Products must be in new, resalable condition with original packaging, manuals, and accessories.

  • Return Shipping: * Quality Issues: domkaka covers all return shipping costs.

    • Personal Reasons: The customer is responsible for return shipping.

    • Local Return Centers: We have local return hubs in the US, UK, France, Germany, and Australia for your convenience.

  • How to Start: Contact Hello@domkaka.com with your Order Number. Do NOT send items back to the sender's address without our approval.

  • Refunds: Processed to your original payment method within 5-10 business days after inspection.